A £7bn piece of the pie

We manage over £7.25bn worth of property all over the UK for an increasing number of the UK’s leading property Funds.

 

St James Place Portfolio

London

M J Mapp are appointed by Orchard Street Investment Management on the £2.5bn St James Place portfolio. We speak with our clients daily and meet with our clients fortnightly and have put in place a number of clear KPIs surrounding inspections, recharging utilities and rent collection. Given the scale of the portfolio we were able to create a truly bespoke offering which helps us meet our clients needs.

 

We provide a market leading portfolio management service level – we are far more interested in being the best at what we do than being the biggest.

In order to achieve this we focus on getting the basics right every time. Rent collection, accounting and compliance are core areas where we work hard to establish clear procedures and reporting lines with our clients so that expectations are consistently met or exceeded. Occupier engagement, responsibleness and quality advice are all areas where our occupiers and clients regularly notice a difference.

Sustainability is at the core of our portfolio management and its implementation is controlled and managed through our ISO 14001 accrediation. It is also embedded in our approach to procurement. As a result of our focus on property management we are able to invest heavily in market leading technology as well as some of the finest people in the industry.

 
 
 

Key team members

 

Tom has worked with M J Mapp for over eight years, managing private clients, property companies and large institutional investor’s portfolios. He is responsible for establishing the resourcing/planning on each contract in order to deliver an excellent service and ensure that our internal KPIs are maintained.

Tom Peasgood

Head of Portfolio Management

Every client has a dedicated Client Director leading a team of Surveyors, Client Accountants and Facilities Managers. The team sit together to facilitate communication and accountability. The Team Director ensures the team exceed expectations and provide a best in sector service, attends all client meetings and frequently inspects properties within a portfolio.

Adrian Allen

Client Director

Every client has a dedicated Client Director leading a team of Surveyors, Client Accountants and Facilities Managers. The team sit together to facilitate communication and accountability. The Team Director ensures the team exceed expectations and provide a best in sector service, attends all client meetings and frequently inspects properties within a portfolio.

Mark St Leger Moore

Client Director