11 shopping centres

M J Mapp manages 11 shopping centres across the UK.

 

Wellgate

Dundee

The Wellgate Shopping Centre is a 338,000 sq ft retail scheme and is one of two shopping centres in Dundee. The centre opened in 1978 and presented us with some considerable challenges. A major restructuring of the soft services team resulted in a 12% saving, more efficient resource saving as well as a reduction in utility costs. The Centre had become detached from key stakeholders; this had to be addressed with media profile increasing by 500% in just 18 months, and the Centre Manager taking over as chair of the Dundee Business Forum.

Despite a significant essential investment in plant and equipment, the service charge has been kept within or below budget. Strong local connections and a “hands-on” approach have resulted in commercial income increasing substantially and void units filled with a number of innovative operators. Marketing is managed in-house and strong partnership strategies have enabled the centre to enjoy a comprehensive events programme and strong social media engagement. The Centre Manager is also a World Host trainer and this will see the Wellgate Centre being accredited by the end of 2015.

Cathedral Sq.

Worcester

Leading independent property developer Salmon Harvester appointed M J Mapp to draw up management policies and procedures for this newly-redeveloped 220,000 sq ft shopping centre in Worcester.

We provided specialist ‘set-up’ advice on:

  • service charge budgeting and apportionment
  • servicing and waste management
  • sustainability
  • recruitment and training
  • health and safety
  • marketing strategy
  • meeting the occupational requirements of occupiers (leisure, retail and residential).

The scheme won a Revo Gold Award in 2017 – real recognition of our achievements, and a resounding vote of confidence in the future.

 

Our team are passionate about retail’s many exciting opportunities to create memorable shopping and leisure experiences.

We fully recognise the impact of technology on shopping habits, and the need to keep pace with today’s tech-savvy consumer. M J Mapp’s best-in-sector service includes a dedicated client director for each scheme and daily contact with clients and occupiers. Wherever you are in the UK – and whether your asset is a shopping centre, retail or leisure park, or mixed use scheme – we provide support and insights which generate innovative solutions. We can also broker unique, value-adding offers and tie-ins.

Beyond this, M J Mapp’s valuable development expertise can help clients make the most of refurbishment projects or maximise the impact of new schemes, including tailored sustainability and procurement strategies.

 
 
 
 

Key team members

 

John joined M J Mapp in 2014 as Retail Director, heading up the shopping centre management team. John has over 20 years experience across a variety of institutional clients and property companies. He is an active member of the British Council of Shopping Centres (BCSC) and sits on the Asset Management Advisory Panel.

John Michell

Director - Head of Retail

George has extensive experience across the UK, including with regional and local shopping centres, outlet centres and out-of-town parks. He has acted for many institutional clients including JLL IM, PGIM and Redefine International.

George Grimes

Associate Director

Kate has over 10 years’ experience in property management specialising in the retail sector. Kate worked in the shopping centre management team of Jones Lang LaSalle, before joining M J Mapp in 2012. She is experienced in all aspects of retail management.

Kate Ashton

Associate Director